Clinical Consulting Services leader gets HIPAA-compliant video-recording functionality

‍Picture this…. You’re Cronos Clinical Consulting Services, leading global provider of specialty clinical service solutions.

‍You monitor and analyze data for clinical trials concerning the central nervous system.

But, you’re expanding into clinical trial management, so you require the functionality for a patient to record their interview remotely and then send it to a reviewer for further analysis – with the highest levels of security.

‍To be compliant with the Health Insurance Portability and Accountability Act(HIPAA), you can’t collect any identifying patient information, your servers have to store the videos securely, and reviewers have to access the videos in a way that fully protects the patients’ identities.

‍So, you turn to SOUTHWORKS

‍SOUTHWORKS creates a video-recording application that’s fully compliant with HIPAA standards. SOUTHWORKS leveraged AWS to develop a software solution that provided a secure video-recording backbone and a mobile-friendly app for Android and iOS - An AWS Lambda Serverless Platform composed of different modules that rely on AWS RDS, SNS & S3 services to manage structured relational data, blob/data files and documents, notifications, etc. Cronos now has a custom-built serverless platform that scales up/down on demand, an easy-to-use, customizable software solution and a secure, HIPAA-compliant mobile application, making remote assessments possible.

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“The mobile part is an added value that SOUTHWORKS was able to bring,” said Guillermo Di Clemente, President of Cronos. “Now clients have an app and can do remote assessments without us deploying any hardware to the patient.”

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This business innovation brings clinical consulting to a new level by allowing patient and rater to conduct sessions remotely and securely during pandemic context – positioning Cronos ahead of its competitors.Something that's critical during the COVID-19 pandemic.

So not only has SOUTHWORKS’s software solution achieved Cronos’s goals, it has provided Cronos with a distinct advantage over its competitors. That’s what happens when you Make Everything Right™.

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“The software application integrates with our platform and securely connects the two parties,” said Guillermo. “We don’t track the cell phone number, location, user, anything at all. The patients just download our app through a QR code that we provide. There’s no link that we send that somebody can copy and share.”

CUSTOMER UPDATE: Where are they now?

Satisfied with the outcome of the project, Cronos asked SOUTHWORKS to work on several additional projects, including a document repository and task scheduler enhancements to improve its critical infrastructure resilience platform. That’s what happens when we #OwnitBringitProveit for our clients.