IoT agents and AI / machine-learning algorithms for real-time view of store health
Open 24 hours a day, your easily recognizable stores meet people whenever, wherever, with an innovation-forward approach to convenience.
For example, when a key service is down — if the store associate even notices it’s down to begin with —your associates are forced to do things manually while they contact support and wait for someone to investigate remotely, which just slows everything down.
Using IoT agents and AI/machine-learning algorithms, we give you a real-time view into the health of your stores’ services. You get a heads up when a service is unhealthy, but can also automatically respond to events remotely (without even needing to contact support). Not only does resolution happen sooner, but you also get more accurate information about what’s going on in your stores.
Soon you’ll be rolling out more machine-learning features, including the ability to identify patterns, prevent downtime, and detect causes of unexpected scenarios in the future. That’s what happens when you make everything right.